||[Jan. 16th, 2008|10:57 pm]
"Hi this is a mumble mumble mumble for Jake, I'm a mumble mumble to help mumble mumble." Says the person on the other end. "Excuse me, what?" seemed like a nice and valid enough response since I barely caught what was said, but instead I get a hostile response of "I SAID!!!: This is MUMBLE MUMBLE with the relay service, I'm a MUMBLE MUMBLE (guessing she said something like interpreter? operator?), calling on behalf of Suzy for Jake."|
Which was a little better, hoping that the conversation would become clearer, so I said "This is Jake, go ahead." But alas, there was still more mumbling and more bad communication...
Ok, maybe I'm being to bitchy about this, but hear me out:
I just got a call through the relay service here, and granted, I haven't used one in three years and am by no means experienced in such things, and I would like to imagine that it is a relatively good service for hard of hearing/deaf folk, but shouldn't the operator/interpreter/whoever be able to communicate clearly with the hearing person on the other end of the line as well? Shouldn't it be a smooth and easy way to communicate?
Your thoughts? Opinions? Am I just crazy? If I'm way off base, just let me know...